Backup error, how to fix data log file

Laura_10099014
Laura_10099014 Member Posts: 1
edited June 2020 in Accounts Hosted
Hi,

Trying to backup a file in Accounts Hosted and have run rebuild and get an error have opened up the error report in notepad just not sure how I fix the problems.  The following is coming up
 
Database validation completed. No error detected
Testing for duplicate IDs
Duplicate ID test completed
Beginning Transaction Verify/Rebuild

Check for inventory targets on targets with no inventory item
COMPLETED check for inventory targets on targets with no inventory item
Warning: Verify Master: totTrans wrong. Is 26005 Should be 26024

There are a number of them just with different numbers (bold above).

Thanks,
Laura

Comments

  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,131 Accredited Partner Accredited Partner
    edited June 2020
    Hi Laura - have a read of my response to this question https://community.reckon.com/reckon/topics/reckon-accounts-premier-edition-2018-on-terminal-server-m... where I explained that its very important that your lists are correctly sorted before running rebuild routines...  I would also ensure that after sorting your lists (Accounts, Names, Items, Memorised Transactions, Memorised Reports) that you run the rebuild 3 times... then run a verify... and see if this fixes the issues...??
  • Luke Westphal
    Luke Westphal Member Posts: 2
    edited January 2020
    Thanks Linda!  Sorting the lists and rebuilding multiple times fixed this issue for me "Verify Master: totTrans wrong. Is ### should be ###."  Whew!