Backup fail - where is the phone support when swiching all customers to accounts hosted 2018!

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  • Updated 4 weeks ago
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We have bee trying all day Friday, Sat and Sunday to back up or company file to start the switch to accounts hosted 2018 but each time it fails. running in both chrome and edge. we can not reach any technical support and its the last business day for the month tomorrow - I can not afford to lose another day of no business.
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Gary King

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  • really pissed of and losing business

Posted 4 weeks ago

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John Peppas, Accredited Partner

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Hi

Feel free to call me on 0418 771 971

John Peppas
Reckon Accredited Partner
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John Peppas, Accredited Partner

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Dialing +64 6 326 8888 no answer
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Gary King

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currently at 80% during a back up in microsoft edge to the b drive - will call if and when it fails.
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Gary King

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at 84% - 10 yrs of data?
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John Peppas, Accredited Partner

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go to remote.fn.net.au and select my name John Peppas and follow prompts
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Gary King

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can I call now?
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John Peppas, Accredited Partner

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yes

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