Good Morning, I am new to the reckon world and would love some assistance please with journals. I have some old carry over balances (one, two cent) for over/underpayments from customers. How do I journal to bad debts please? FYI - When I log onto Reckon - 2017 R2
Enter an adjustment note for each customer balance (code the amount to an expense account Bad Debts), then in Receive Payments match the credits to the outstanding balance. check your Accounts Receivable Aging Summary afterwards to make sure the customer has disappeared from the report.
Thank you for your assistance but can you confirm this process is the same for an over payment (0.01) as when you go to select invoice waiting for payment it does not appear (as its an over payment not a balance to be paid) ? Thanks