Balance Sheet Suspense Report not generated

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  • Updated 9 months ago
Just getting more information for our accountant and he's asked for ledger account printouts of various accounts and the Balance Sheet Suspense which has about $8k in there. But when I click on the account to see what that $8k is made up of it comes up with:

No transactions matching your selection was found. The report could not be generated.

Can anyone shed any light on this?!
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Kat

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  • unsure

Posted 9 months ago

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did you check the date range on your suspense account
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Kat

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Yes...im clicling on the amount it has inputted into my trial balance...it should automatically bring up the corresponding entries that make up that $8k amount
not always, you are talking reckon one here, it has a mind of it's own.

can you upload a snap shot with the balance sheet and the suspense open by any chance?

Also try logging out and in, my clients book does some strange things.
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Kat

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Kat

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So i click on the figure underlined which is in our Trial Balance for the year ended 30 June 2017...
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Kat

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Kat

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...and it comes up like this...still in the same financial year!
Ok, is there something not ticked in the show more options?

Have you tried running a report on this account alone via transactions by account or viewing the suspense account?
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Kat

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Yep...tried clicking on the amount via the balance sheet...and through account enquiry

I think ill just contact Reckon support...the figure is too high to let alone
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Lynda Chater

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Hi Kat

Was the entry done in the 2017 Financial year?  Can you do a comparative trail balance or balance sheet with last year and see when the figures were posted.

If it was posted in the 2016 year it wont come up.

Lynda


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Kat

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I'm running the report from 1 July 2016 to 30 June 2017....would it still input the figure into that specific statement if the individual entries were before 1 July 2016??