Bank account add to feed and staff not received payment

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  • Updated 2 years ago
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Hi everyone, I have processed a pay run last Thursday morning. It says PAID. I added a bank account which the money suppose to coming out from. My staff yet to received their pay in the bank, also the transaction did not come up on the bank transaction history, it that mean it hasn't been processed? and later I was looking through the function section found you have to add bank feed?? I just started to do that? it that means the pay run not successful? How do I fix it? please. Cheers 
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Stacy Hou

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Posted 2 years ago

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John G, Information Support Analyst

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Welcome to the Reckon Community Stacy.

Transactions in Reckon One do not initiate actions with 3rd parties - they are no more than bookkeeping entries.  You need to establish a direct credit facility with your bank that will enable you to upload a payments file which you can create in Reckon One through Banking > Bank Payments.  Click here for a video guide.

Bank Feeds (or Reckon BankData) is a system to import your posted bank transactions directly into your book to save you some time on entering transactions.  There are a series of videos for the whole process here:

Reckon One - Sign up for BankData 

Reckon One - Linking a Bank Feed 

Reckon One - Processing BankData Transactions 

Reckon One – Create a Transaction Rule

Hope this helps