Bank data feed not updating

  • 1
  • Problem
  • Updated 9 months ago
  • Solved
I have NAB Credit Card updating via Yodlee Bank Data Feeds.

The past 2 weeks my Credit Card has not been updating in Reckon One.

I noticed when I go to Banking > Bank Connections > Connect and Account, the Credit Card Line does not appear in the list.   

Does that mean the connection has dropped off and needs to be reinstated?.   If so how do I do this


Regards


Lou
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lou razzano

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Posted 9 months ago

  • 1
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Rav, Community Manager

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Hi Lou,

Just had a chat with our BankData team and it looks like there is an issue which is causing the symptoms you've described. 

We've escalated it so hope to have some further news on progress very soon
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Rav, Community Manager

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Hi Lou,
Just wanted to get back to you on this, I've just heard this should be now fixed up for you.

Let me know if this is the case for you

Cheers
Rav