Bank Feed Accounts

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  • Updated 1 year ago
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We used to use an Electronics Clearing Account to upload payments to the Bank, since we started using bank feed it won't recognize this account.  The down side is that all transactions appear individually in the register and bank feed where as before it was one amount and the individual transactions only appeared in the Electronic Clearing account.  Why can't we still do this?
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Allcity Sawing

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Posted 1 year ago

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John G, Information Support Analyst

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Hello Allcity,

Welcome to the Reckon Community.

Please see our solution here.

In brief, in the Bank Online Details tab you must have the Branch Code on your main bank account listed as 012345 and in your Electronics Clearing Account as 012-345.

Hope this helps.

regards,
John
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Allcity Sawing

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Thanks for your reply John.  We did as instructed and when the file was uploaded to NAB there was an error message - "Error317651: The 'From account' details must be entered".  We can manually enter the details but why is it not picking it up in the feed?
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John G, Information Support Analyst

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Hello Allcity,

From the Reckon Accounts point of view you must complete the minimum requirements to be able to create the ABA file.  Check that what you have entered on the Online Bank Details tab is factually correct - correct Branch Code (BSB), Account Number and APCA number (given you by the bank).  Also, unless specified otherwise by the bank, tick the box Include Balance Record.  Try again.


regards,
John