Bank feeds with the online banking centre how to merge account to clear support messages

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  • Problem
  • Updated 11 months ago
Iam having problem with bank feeds into reckon with trying to edit the account so I can apply a bank feed.  You cant clear bank feed downloads to the register.  I have been on the support line for at least 30 mins and cant get a support rep.  
Photo of KATRINA Stuart


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Posted 11 months ago

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Hi Katrina

I am not sure I am following what you are trying to clear or do?  if an entry in the top section needs amending simply double click on the entry in the register section (top) amend & save, then match the feed item to the altered entry.

If you want to clear a match entry,click on the ligtening bolt looking symbol in the register next to the entry.

If the actual downloaded file is the wrong data, delete the file in 'online banking'.