Bank Reconciliation in Reckon Accounts Plus 2016

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  • Updated 3 years ago
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This is a processing problem but I need some fresh eyes please. 
Every entry for a quarter has been posted from bank statement.  Balances are perfect after each entry.
Attempting reconciliation:  Shows discrepancy which happens to be the difference between opening balance and closing balance.
Previous quarter reconciled without challenge, though that was about 3 mths ago.
What am I doing wrong?
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Margot

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Posted 3 years ago

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Larissa

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Hi Margot,

Am I understanding correctly that the opening balance does not match the previous closing balance, so this is the discrepancy?  If so, have you tried running a Locate Discrepancies report?  When you select Reconcile, there is an option to run this report.

Cheers,

Larissa


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Margot

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Thank you Larissa!   No .. the opening balance is the previous closing balance.  That's where I start.   
But thanks for the Locate Discrepancies.  I'll try that! 
Will let you know.
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Margot

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Larissa, have just ran the Discrepancy Report.  Discrepancy = 0.   This is so weird.   I may have to find someone tomorrow who can talk me through it.  
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Margot

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Can anyone help me with this please?  Or direct me to where else I can get assistance? 
The solution must be something quite simple .. but I can't find it!!!!   
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DebonAir

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Just checking the obvious... you have ticked all the items on the reconciliation haven't you ?
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Margot

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Thanks for your reply!!  I had a phone call from a very helpful Reckon Advisor who helped.    I HAD ticked all the items .. yes .. obvious.  BUT ...
I'd ticked them by "Mark all".  Apparently they have to be ticked manually entry by entry .. no shortcuts!!   So it was as simple as that!
Now I can get on with the task!!
Thanks again! 
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DebonAir

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That is strange, I always use Mark All and if that doesn't work I do it manually.
Glad you found the problem.
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Margot

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Thanks for that comment.  Am doing some back tax for someone, posting quarterly and reconciling.  But I'll now just do a month, try "Mark all" again and see what happens!
It is a bit tedious checking off every single item when I'm posting straight off a bank statement.  That's how I knew there was no discrepancy.  
Learning all the time??**!!
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DebonAir

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Try doing it weekly, then you have a shorter time to go over if you have problems.
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Margot

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Have worked out the problem.  I didn't "Hide transactions after the statement's end date".  That does make a tad of a difference!!    
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DebonAir

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Yes it does, it makes all the difference.
Good learning curve, you won't forget this in a hurry :-)
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Margot

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Don't know why it's never been a problem before.  Maybe I was just smarter 3 months ago when I last did one!!      You're right.  Won't happen again!!   Oooops!!