bank reconciliation in ReckonOne

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Gavin Baxter_8625197
Gavin Baxter_8625197 Member Posts: 7 ✭
edited July 2018 in Reckon One

I am a new user of Reckon One (with almost ten years' experience with RA Enterprise). For some reason I have not been able to successfully perform a bank reconciliation on our main bank account.

I process all the transactions, and 'Reconcile' each in turn to match the bank statement. I enter the expected closing balance and ensure there is no <Balance difference> and then click on <Finish Reconciliation> expecting this to complete the process, progress me through to closing the period and allow me to print the reconciliation report. Instead I am simply returned to the Banking/Bank accounts screen (where I can, at least, confirm that the last reconciliation date hasn't changed. Very frustrating!

Our other <undeposited funds> bank account reconciled smoothly the first time I tried. I am not aware of doing anything different for the main bank account.

I have not yet started using bank feeds, so that should not be a factor.

I can print the July recon report - but it has all the transactions on it from since the previous rec (Mar-16) - as set up by the migration team.  I presume once July does reconcile fully the August report will only have Aug-16 transactions on it.

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  • Kim Chapman - COS Business Solutions
    Kim Chapman - COS Business Solutions Accredited Partner Posts: 204 Accredited Partner Accredited Partner
    edited October 2017
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    Hi Gavin Your account did not prompt the lock as you must of had transaction/s that were unreconciled (not yet presented). Yes August bank rec should print correctly, thus it must have been due to previously not having 'reconciled' the account previously. Kind Regards Kim Chapman www.chapmanofficerservices.com
  • Gavin Baxter_8625197
    Gavin Baxter_8625197 Member Posts: 7 ✭
    edited October 2017
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    Hello Kim
    I did have three July cheques that were still unpresented (not <Reconciled>) at the end of the month, but I had expected that the bank account could still be reconciled (with these showing as <Unreconciled payments> (really unpresented payments). I have now revisited the June bank reconciliation and was able to complete and close that period. :)  Obviously I now need to wait until the July cheques are presented - hopefully in August or the period will remain open. Thank you! - at least I have made some progress and better understand the way Reckon One works (or doesn't).

    Cheers

    Gavin
  • Qwerty
    Qwerty Member Posts: 261 ✭
    edited March 2017
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    Hi Gavin, This link has some info regarding the reconciliation in R1 https://community.reckon.com/reckon/topics/reckon-one-enhancements-19-may-2016
  • Kim Chapman - COS Business Solutions
    Kim Chapman - COS Business Solutions Accredited Partner Posts: 204 Accredited Partner Accredited Partner
    edited December 2016
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    Hi Gavin Hopefully as time goes on these issue will go away as Reckon One continues to improve. It has come so far in such a short time. As a tip to make your Bank Rec Reports work a bit better, note: That if you alter a transaction in a previous period and it becomes 'unreconciled' you will need to rereconile it select the dates of your previous reconciliation period and re enter your closing balance then 'Finish Reconciliation' again, prior to reconciling any 'New' reconcilation periods. Hope this helps. Kind Regards Kim Chapman
  • Gavin Baxter_8625197
    Gavin Baxter_8625197 Member Posts: 7 ✭
    edited December 2016
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    Thanks again, Kim - and Qwerty.
  • Hair Today
    Hair Today Member Posts: 13 ✭
    edited October 2017
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    I just rang about this issue and it is still ongoing a year later.  At the end of Every Month I will have transactions that have not gone through as at the statement date and there will be transactions as at that date that have gone through - makes it impossible to reconcile without doing a calculation what the balance would be without the august transaction.  Does anyone have any tricks for making it easier?
  • Gavin Baxter_8625197
    Gavin Baxter_8625197 Member Posts: 7 ✭
    edited October 2017
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    Hello Hair Today.  I haven't been a regular user of R1 for almost a year (moved town; different responsibilities, etc).  If nothing has changed, you will only be able to fully reconcile up to the date of last of the fully cleared transactions. Frustrating, I know. At least knowing this helps to know you are not *mad* (just frustrated!). Hope that helps in some small measure.
  • Kim Chapman - COS Business Solutions
    Kim Chapman - COS Business Solutions Accredited Partner Posts: 204 Accredited Partner Accredited Partner
    edited October 2017
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    Hi Hair Today

    If you have outstanding transactions, Reckon One does not prompt you to print a Bank Reconciliation Report, however this report is available in the Reports section.  Reports > Advisor > Bank Reconciliation.

    Kind Regards
    Kim Chapman
    www.cosbiz.com.au
  • Hair Today
    Hair Today Member Posts: 13 ✭
    edited October 2017
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    Thanks for your kind words.

  • Hair Today
    Hair Today Member Posts: 13 ✭
    edited October 2017
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    thanks for that - I'll have a go.

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