BankData - Finds Transactions but Select Bank Form does not open after selecting to continue

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Mark Colquhoun
Mark Colquhoun Member Posts: 1 ✭
edited March 2017 in Reckon Accounts (Desktop)
I have successfully setup a couple of Bankdata feeds and can see available transactions but when I click the Continue button, nothing happens (No "Select Bank Account" form). After selecting Continue, I'm returned to the Online Banking screen with seemingly nothing happening except for if I press the BankData Import again, I get a message saying "Bankdata import wizard is already running".

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  • Reckon FAQs
    Reckon FAQs Reckon Staff Posts: 357 Reckon Staff
    edited March 2017
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    Hi Mark,

    Welcome to the Reckon Community 

    I am sorry to hear you are having difficulties importing your data.

    I have emailed you with a description of a similar incident and the workaround for it.  Please have a look at it and let me know whether it is applicable to your situation.


    regards,

    John

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