Being Logged off after short period of inactivity

Steve_6906920
Steve_6906920 Member Posts: 11
edited April 2017 in Reckon Accounts (Desktop)

Still being logged off after short period of inactivity then it takes three or four attempts to get back in .Support is none existent and answers here appear to treat people like they are stupid .

Not even any response from Customer service via email ?? and we don't have the time to go on hold for 30 mins on the phone 

Comments

  • Adriana Hewett_7036031
    Adriana Hewett_7036031 Member Posts: 4
    edited September 2014
    Just got in myself since trying from yesterday morning. Took a while to find the correct file but there is only one of my 7 files there. Not sure I can trust it though. Shame on the company for not at least keeping us informed as to what is  happening. They just don't care. I thought there may have been a message this morning from them to give us an update........
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