Bill payments causing an 'Unrecoverable Error' code: 14538 68873

Nicki_7325646
Nicki_7325646 Member Posts: 2
edited August 2016 in Reckon Accounts (Desktop)
I am having problems entering bill payments. They seem to work fine when I use our cheque account but if I try to use the visa account I get booted out of Reckon with an 'Unrecoverable Error' code: 14538 68873. This is a very new problem that has just occurred in the past 2 days.

Comments

  • Mirko
    Mirko Alumni Posts: 1,258 ✭✭
    edited November 2015
    Hey Nicki, this would indicate that there is a corruption in either the bill or account. If it occurs on multiple bills, it would seem more likely to be the Visa Account (if it is the only one that is causing the error). You can try to verify and rebuild your datafile. Let me know if this does the trick.