Branch code error

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Katie Ho
Katie Ho Member Posts: 6 ✭
edited December 2019 in Reckon Accounts (Desktop)
Hello! I had left a message a week ago, however no further follow up nor reply and the problem still exist. Can you delete my ABN so I can re-register again? Thanks. I am using the stp app, I received an error message after I submitted the pay run, it should probably due to the wrong branch code I entered during set up. I sent few emails to singletouchpayroll@reckon.com and requested them to change the branch code few days ago, however no reply from them. Is it possible to delete my abn so I can register again? ABN 95617425117

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited November 2019
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    Hi Katie,
    I've been chasing the team about this and they've let me know they've received your email and have sorted it.

    Can you please confirm.
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