Branch code error

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  • Updated 2 months ago
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Hello! I had left a message a week ago, however no further follow up nor reply and the problem still exist. Can you delete my ABN so I can re-register again? Thanks.

I am using the stp app, I received an error message after I submitted the pay run, it should probably due to the wrong branch code I entered during set up. I sent few emails to singletouchpayroll@reckon.com and requested them to change the branch code few days ago, however no reply from them. Is it possible to delete my abn so I can register again?
ABN 95617425117
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Katie Ho

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Posted 2 months ago

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Rav, Community Manager

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Hi Katie,
I've been chasing the team about this and they've let me know they've received your email and have sorted it.

Can you please confirm.