Can anyone advise how to delete or void a transaction in Hosted please?
Linda_7590330
Member Posts: 43 ✭✭
Help points to the Edit menu but there are no options in that menu to delete or void a transaction
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Comments
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Hi Linda, If you open the transaction, then click on the EDIT button, it should offer a range of options, depending upon the type of transaction. Among the options will be delete, void and a few others. Hope this helps.1
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HI Linda, you need to open the transaction first otherwise the VOID option doesn't appear in the Edit menu.1
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Many thanks both, problem solved!0
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When you say "open the transaction" what exactly do you mean? I am opening it in the register, clicking on Edit, but no void option is available to me.0
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It is payments that have been added to the register twice. I have recorded them as paid in accounts receivable when the invoices were paid, then they have come through again in the bank download. I can't find a way to void them. Any suggestions?
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Sometimes just writing down the question, then re-reading the responses helps! I've found the solution. :-)0
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