Can I add a logo to an email sent from Reckon Hosted?

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Can I add a logo to the email sent from Reckon? (Send Forms) I have had feedback from customers who are unsure if the attachment is safe to open as the email is very unprofessional looking
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Karen

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Posted 1 year ago

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John G, Information Support Analyst

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Hello Karen,

Thanks for your question.

The email message body is a text only field and cannot take non-text inputs.

Please let your customers know that invoice emails from you will arrive with the source email address of accountshosted@reckon.com and a subject line "Inv_<inv number>_from_<your company file name>"


regards,
John