I've subscribed to Reckon One. I've read the startup info and made sure I entered the 1st July last year as my start date but I got stuck in a loop when I pressed done and I kept being asked to check the dates. I cancelled the book and put in the first of July this year and it seemed to be ok with it but now I cant even open the book because of a browser problem. I've cleared all the cookies but I still get the same browser error - too many redirects. This is really frustrating and I can't believe there isn't even any help screens within the program.