Cannot access the bank accounts via the Online Banking function

  • 1
  • Question
  • Updated 2 months ago
  • Answered
I can access my Reckon Hosted datafile, but I cannot access the bank accounts via the Online Banking function. We have wages & suppliers to pay. I have logged out & back in again; but still cannot access the bank we need (Bendigo Bank). Not happy Jan.
Photo of Helen Case

Helen Case

  • 230 Points 100 badge 2x thumb

Posted 2 months ago

  • 1
Photo of Rav

Rav, Community Manager

  • 44,446 Points 20k badge 2x thumb
Hi Helen,

Can you please try this out for me and see how you get on

Click on Reckon BankData link on the right

You'll be presented with the below message. Ensure that you TICK the "Do not display option" and click OK.

The screen will then proceed to open a browser window within Hosted. You can close this.

Try accessing your Online Banking through Hosted as you were.

Does it work?
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 32,712 Points 20k badge 2x thumb
Helen your argument is with Bendigo. They keep chamging their blasted security. We have the same problem with qbo