Cannot Close Down Email Payslips Window Hosted

Kellie Riek
Kellie Riek Member Posts: 59
edited August 2016 in Accounts Hosted
I logged into Reckon this morning to send out the payslips.
As I was doing so, something happened and the email window isn’t showing and I can’t get out of the below:

image

I’ve clicked ‘Stop” and the red cross but it won’t close. I’ve even tried opening and closing Reckon and it continues to open to this window. Please help!




Comments

  • Mirko
    Mirko Alumni Posts: 1,258 ✭✭
    edited November 2015
    Hey Kelly, couple things to try;
    1. Alt+PageUp (this brings screens in the background to the fore.)
    2. If that fails, try hitting ESC, it closes windows down within Hosted.
    If both of the above does not get you the desired result, give our tech support team for one to one assistance. Keen to hear how you go!
  • Kellie Riek
    Kellie Riek Member Posts: 59
    edited April 2015
    You're amazing, Mirko! It worked. Thank you so much. I was getting a little stressed!
  • Mirko
    Mirko Alumni Posts: 1,258 ✭✭
    edited November 2015
    Great to hear it worked for you Kellie. :D