Cannot Complete Transaction

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  • Updated 3 weeks ago
  • (Edited)
I keep getting errors popping up, saying I cannot complete a transaction or a transaction cannot be saved, as they are being edited by whoever.  Things like saving an supplier invoice, or trying to save a memorised transaction, however, when I ask the person editing them why they say its not them.  Is this just a glitch? 
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Sharon

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Posted 3 weeks ago

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Rav, Community Manager

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Hi Sharon,
Do you have any other active sessions listed in the Hosted control panel at the time you notice this occurring?
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Sharon

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Sometimes, not always, there is no pattern to it, once it was for reoccurring memorised transactions as I logged in, other times its when I'm trying to enter something and may or may not have open sessions.