Cannot Complete Transaction

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Sharon_9776959
Sharon_9776959 Member Posts: 5 ✭
edited September 2018 in Accounts Hosted
I keep getting errors popping up, saying I cannot complete a transaction or a transaction cannot be saved, as they are being edited by whoever.  Things like saving an supplier invoice, or trying to save a memorised transaction, however, when I ask the person editing them why they say its not them.  Is this just a glitch? 

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited September 2018
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    Hi Sharon,
    Do you have any other active sessions listed in the Hosted control panel at the time you notice this occurring?
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  • Sharon_9776959
    Sharon_9776959 Member Posts: 5 ✭
    edited September 2018
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    Sometimes, not always, there is no pattern to it, once it was for reoccurring memorised transactions as I logged in, other times its when I'm trying to enter something and may or may not have open sessions.

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