cannot export trial balance in excel version

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  • Updated 7 months ago
Hi  I am trying to email the tb.  When I select the excel option, the little egg timer flashes a couple of times then nothing happens. I haven't had this problem before.  Can someone please help? thanks
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JER

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Posted 7 months ago

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Rav, Community Manager

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Hi JER,
Are there any further prompts or windows that may have opened in the background awaiting action? Can you please check by using Alt+PageUp 

Also, are you attempting to export in .XLSX format?
If so, can you please try exporting in .XLS format and confirm if the export goes ahead for you?