Cannot log in to reckon accounts hosted

  • 1
  • Problem
  • Updated 3 months ago
  • Solved
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Im getting an error, again logging into Reckon Accounts Hosted...

XML Parsing Error: no root element found
Location: https://hosted-connectv82.reckon.com/EricomXML/AccessNowSso.aspx
Line Number 1, Column 1:

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Mike Nash

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  • like I am wasting my time

Posted 3 months ago

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Rav, Community Manager

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Hi Mike,
Just tested logging into Hosted services and seemed to be ok for me on Google Chrome.

Which browser are you using? 
Can you please try an alternative browser and confirm if you encounter the same error?
OK here.   Same here on google chrome.
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Mike Nash

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I tried on firefox initially. Several times (and it worked a few times yesterday).

Just tried on chrome - first attempt crashed. Second attempt it let me in after 30 seconds.

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