Cannot open company file - File has been updated with Reckon Accounts 2016

Cassy
Cassy Member Posts: 3
edited February 2018 in Accounts Hosted
We have recently migrated from the desktop based Reckon Accounts 2016 to Reckon Accounts Hosted.

A couple of our key company files are unable to be uploaded to Reckon Accounts Hosted as they have been updated using the 2016 Reckon Accounts version. 

Can anyone advise when Accounts Hosted will be updated to a compatible version, as I would rather not restore a previous backup that was made before the file was updated.

Comments

  • Shannon Sciuto
    Shannon Sciuto Member Posts: 98
    edited February 2018
    Normally it is made available in May/early June.  I know that there were some issues with the 2016 release that need to be resolved before it's made available on Hosted.  
  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited February 2017
    Hi Cassy,

    Welcome to the Reckon Community.

    Unfortunately the release of Reckon Accounts Hosted 2016 has been delayed until an issue with the Payroll module is addressed - please see the Announcement .  As yet no revised release date has been made.  When the new build of 2016 is ready you'll see the 2016 link you your Hosted Dashboard.  

    We are sorry for the inconvenience this issue is causing you.  


    regards,
    John