Cannot Print

  • 1
  • Problem
  • Updated 3 months ago
  • Not a Problem
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Now due to the Reckon upgrade (should be called a downgrade) I cannot print. 
Provide answers Reckon.
Photo of Nathan McGrath

Nathan McGrath

  • 80 Points 75 badge 2x thumb

Posted 3 months ago

  • 1
Photo of Nathan McGrath

Nathan McGrath

  • 80 Points 75 badge 2x thumb
Hey Reckon, I even went to watch your video.
 
Typical. That is wrong too.
Photo of Leanne

Leanne

  • 212 Points 100 badge 2x thumb
Hi Nathan, I had the same issue this morning. After looking on Google for an answer, I found it!! In your internet browser, usually in the top right corner, go to Settings > Advanced > Privacy & Security. Go down to Pop-Ups & change the permission to 'allow pop-ups'. This will then get Reckon generating the pdf so you can print it. Only other alternatve until I found this solution is emailing the report/invoice/document to your own email. Hope this helps :)
Photo of Gerry Winter

Gerry Winter, Accredited Partner

  • 784 Points 500 badge 2x thumb
Go to printer as previous then Accept this printer and watch the screen.

It does work fine once you accept popups, every browsers has the notification on a different spot on the screen I have done this on all my browsers this morning

Gerry

This conversation is no longer open for comments or replies.