Cannot Terminate Employee

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  • Question
  • Updated 1 year ago
  • Answered

Hi there,

I wonder if someone can please help me.... I can’t seem to be able to terminate an employee.

I have looked at the Reckon Community to find an answer and I have followed the instructions suggested (terminating the employee through the Employee Organiser), but I still can’t get it to work.

Once I complete the Terminations Details on Page 1 and click  NEXT, nothing happens!! It is just stuck...

Can you please help????

 Thank you,

Karla 

PS: I am using Reckon Accounts Premier 2017

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Karla

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Posted 1 year ago

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Anita

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 Hi Karla,

Same thing happened to me. I had tried everything., might have to get  a tech to check all your settings remotely. Below is the message I posted on the board back then.

"I contacted the support team, who managed to fix the problem remotely.
For anyone else that has this problem, the dates in Windows 10 were not set up correctly, it was set to English instead of Australia English"
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Karla

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Hi Anita,

Thank you so much!! It seems I had the same problem as you, I changed the dates in Windows 10 from English (United States) to English (Australia) and now it works!! Bizarre if you ask me ...

Thanks again,

Karla