cannot email invoice from Quickbooks 2013

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  • Updated 5 years ago
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Hi, I cannot email invoice from QuickBooks 2013, and I followed the instructions trying to uninstall and reinstall PDF convertor, however, I could not find the QuickBooks Printer files - QBprint.qbp and wpr.ini, and also install.exe

I am so confused where are they, if anybody can help, would be much appreciated

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Grace

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Posted 5 years ago

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Graham Boast, Accredited Partner

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Hi Grace

Install.exe is in C:\Program Files (x86)\Intuit\Reckon Accounts 2013 or C:\Program Files\Intuit\Reckon Accounts 2013

QBprint.qbp and wpr.ini are in C:\ProgramData\Intuit\ReckonAccounts 2013 ,  The programdata folder is hidden so you will need to paste the foldername in the address bar of windows explorer,


Good luck.  If you get stuck, this is what I do,

Graham Boast
Reckon Accredited Consultant
graham@reckonhelp.com.au
www.reckonhelp.com.au/remotesupport.htm

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Kevin V. Russell, Accredited Partner

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Graham is right Grace. It will work. I run Office 2013 on this laptop.