cannot email invoice from Quickbooks 2013

Grace_6983818
Grace_6983818 Member Posts: 1
edited December 2017 in Reckon Accounts (Desktop)

Hi, I cannot email invoice from QuickBooks 2013, and I followed the instructions trying to uninstall and reinstall PDF convertor, however, I could not find the QuickBooks Printer files - QBprint.qbp and wpr.ini, and also install.exe

I am so confused where are they, if anybody can help, would be much appreciated

Comments

  • Graham Boast
    Graham Boast Accredited Partner Posts: 331 Accredited Partner Accredited Partner
    edited December 2017
    Hi Grace

    Install.exe is in C:\Program Files (x86)\Intuit\Reckon Accounts 2013 or C:\Program Files\Intuit\Reckon Accounts 2013

    QBprint.qbp and wpr.ini are in C:\ProgramData\Intuit\ReckonAccounts 2013 ,  The programdata folder is hidden so you will need to paste the foldername in the address bar of windows explorer,


    Good luck.  If you get stuck, this is what I do,

    Graham Boast
    Reckon Accredited Consultant
    graham@reckonhelp.com.au
    www.reckonhelp.com.au/remotesupport.htm

    Graham Boast | 0409 317366 | graham@reckonhelp.com.au

  • Kevin V. Russell
    Kevin V. Russell Member Posts: 265
    edited June 2015
    Graham is right Grace. It will work. I run Office 2013 on this laptop.