Why can't I email or save pdf copies of invoices from QuickBooks 2011/12?

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  • Question
  • Updated 3 years ago
  • Answered
  • (Edited)
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Michael & Michelle

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Posted 6 years ago

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John G, Information Support Analyst

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Hello Michael & Michelle,

Welcome to the Reckon Community.

Have a look at the Reckon FAQ: https://community.reckon.com.au/reckon/topics/a9l45bkc1h76t that covers configuring the QuickBooks PDF Converter.

As you have an older version, your PDF Converter will have a slightly different name - like QuickBooks V303 PDF Converter, but the steps are exactly the same.

Also, set the Privilege level for your Quickbooks icon to Run As Administrator.  If your PC is Vista or Windows 7, then set the Compatibility mode to Windows XP service pack 2.  

These steps should have you emailing and saving to PDF again.

Regards,
John.


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Michael & Michelle

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Many thanks John, has fixed the problem, sincerely appreciate your help, have a great day, Michelle.
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Rachel Catanzaro

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This reply was created from a merged topic originally titled
cannot email.


Quickbook goes to not responding when I try and email from my computer, I am using windows 7 I am using version 2011 - 2012
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Rachel Catanzaro

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I worked it out and the following link was excellent!



http://www.quicken.com.au/kb/issue_view.asp?ID=3577



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John G, Information Support Analyst

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Great news Rachel!

cheers,
John


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Shane Scorgie

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why cant I email invoices I have tried everything with windows 8.1 and reckon. Even tried to locate outlook but seems its not on 8.1. help please
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Shane Scorgie

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im using 2013 reckon
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Mirko, Alum

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Hey Shane,

Welcome to the Reckon Community, and thank you for joining in on our conversation.

Can I confirm which email client you are using? Please note that Outlook is only available if you have MS Office installed, and is not a standard Windows program.

You might find these two articles below helpful.

https://community.reckon.com.au/reckon/topics/a9l45bkc1h76t
https://community.reckon.com.au/reckon/topics/reckon_accounts_windows_8_0_8_1_ie10_11

Let me know know it goes!

Regards,
Mirko

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G Reid

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This reply was created from a merged topic originally titled Using third party applications with Reckon Accounts Plus.

Hi all,

I've been trying to connect a number of third party applications (including softcookies and Zed Axis) to Reckon Accounts Plus 2013 with no success. Does anyone know if this version of accounts accepts 3rd party applications? I've attempted the same apps with a trial version of Accounts Pro 2014 and it works without issue.
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Akiko Ikeda

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This reply was created from a merged topic originally titled I can't email my invoice and never be able to make PDF file..

Hi I can't email my invoice and never be able to make PDF file.I'm using reckon 2012-2013. It always becomes "not responding" whenever I click send. Could you help me please?
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Geoff

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Hi, would the same theory apply to Premier 2010/2011 on Windows 7? It won't email forms or save as .pdf. Thanks

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