Cannot insert items into new invoice - Home & Business 2013

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Jon_1902808
Jon_1902808 Member Posts: 65 ✭
edited August 2016 in Reckon Accounts (Desktop)
Recently in Home & Business 2013 I have been unable to select from a list of invoice items when creating a new invoice. Now I am presented with a list of categories. How can I insert ITEMS into the first column of a new invoice?

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  • Jon_1902808
    Jon_1902808 Member Posts: 65 ✭
    edited June 2014
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    A little more info... up until about 3 weeks ago I could pull down the list in the first column of a new invoice and I'd see a list of 'items' that I'd created, with predefined descriptions and rates. These items were in the 'services' category. Then one day the pull down list became a list of categories. And the column header is 'category'. Did it previously say 'Item'?
  • Inigo
    Inigo Member Posts: 193 ✭
    edited April 2015
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    Hi Jon,

    The first column is ITEM, second is Category.

    http://screencast.com/t/r2YEgd8Ge

    You may need to remove and then re-install the program.

    Also check a different file to see if it is similarly affected.

    -IM


  • Jon_1902808
    Jon_1902808 Member Posts: 65 ✭
    edited June 2014
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    HOORAY! Your example made me check my invoice layout and (gasp) I had unticked the ITEM column *blush*!! All good now. Thank you so much :)

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