cannot login to govtconnect message customer verification "object reference not set to an instance of an object"

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  • Updated 5 years ago
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Neridah E

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Posted 5 years ago

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Ifti, Product Owner

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HI Neridah,

Thank you for your post.

Looks like it's either your Computer's date and time or the account's permission related issue.

Below KB article should help:
http://kb.reckon.com.au/issue_view.asp?ID=4507

Cheers,

Ifti
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Neridah E

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Can't believe it was just the computer's incorrect time. Thanks