Cannot resize window

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  • Problem
  • Updated 5 years ago
After opening a new window (Pay Bills) I cannot resize this window. Since I work from more than one PC with different monitor sizes, I need to be able to resize to access all processing buttons.
This was not a problem until switching to the new Hosted version.

Is this a functionality issue, that is recognized and will be fixed?
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Thomas

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Posted 5 years ago

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Zoe Rickard, Accredited Partner

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Hi Thomas, 

I am not sure if Reckon are aware of this issue, however, temporarily, could you set the preference to view one window instead of multiple?

In the View drop down menu, try changing from Multiple Windows to One Window. 

Alternatively, depending on the browser you are using, you could try changing the Zoom level. 

Google Chrome: https://support.google.com/chrome/answer/96810?hl=en
Firefox: https://support.mozilla.org/en-US/kb/font-size-and-zoom-increase-size-of-web-pages
Internet Explorer: http://windows.microsoft.com/en-au/windows/zoom-webpage#1TC=windows-7

I hope this assists you. 

Zoe

e: zoe@calculation.com.au
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Thomas

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Thanks Zoe, that's a temporary work-around. But I hope the matter will be fixed soon.
I have checked and found that other windows can be resized; but not the 'Pay Bills' window.