Can't add staff

  • 1
  • Question
  • Updated 2 years ago
  • Answered
  • 1
Hi, I've just signed up for a free trial. I can't add any other staff memebers - it prompts me for the email and then says can't find staff when I try and add them.
Photo of Joseph Narai

Joseph Narai

  • 70 Points

Posted 2 years ago

  • 1
2 years ago
Photo of Jon Martingale

Jon Martingale, Employee

  • 698 Points 500 badge 2x thumb
Hi Joseph

Your staff will need to create Reckon One accounts (though they don't need to start a trial) before you can add them to your own trial. For more detail, see the short video here:

https://community.reckon.com/reckon/topics/reckon-one-how-do-i-give-my-staff-access-to-my-book?utm_source=notification&utm_medium=email&utm_campaign=new_topic&utm_content=topic_link

Let us know if you have any more questions.

Regards

Jon Martingale
Reckon UK
  • 1

Powered by Get Satisfaction