Can't add staff

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  • Question
  • Updated 9 months ago
  • Answered
Hi, I've just signed up for a free trial. I can't add any other staff memebers - it prompts me for the email and then says can't find staff when I try and add them.
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Joseph Narai

  • 70 Points

Posted 9 months ago

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Jon Martingale, Employee

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Hi Joseph

Your staff will need to create Reckon One accounts (though they don't need to start a trial) before you can add them to your own trial. For more detail, see the short video here:

https://community.reckon.com/reckon/topics/reckon-one-how-do-i-give-my-staff-access-to-my-book?utm_source=notification&utm_medium=email&utm_campaign=new_topic&utm_content=topic_link

Let us know if you have any more questions.

Regards

Jon Martingale
Reckon UK