Can't add staff

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Hi, I've just signed up for a free trial. I can't add any other staff memebers - it prompts me for the email and then says can't find staff when I try and add them.
Photo of Joseph Narai

Joseph Narai

  • 70 Points

Posted 3 years ago

  • 1
Photo of Jon Martingale

Jon Martingale, Employee

  • 710 Points 500 badge 2x thumb
Hi Joseph

Your staff will need to create Reckon One accounts (though they don't need to start a trial) before you can add them to your own trial. For more detail, see the short video here:

Let us know if you have any more questions.


Jon Martingale
Reckon UK