Cant Email Invoices. Get error ! MAPI error code 00000000 (0) at line 468 in sendemail.cpp

  • 2
  • Question
  • Updated 4 years ago
  • Answered
Cant email invoice or anything.
Running windows 8.1 with Reckon Accounts Pro 2014.
Every time try to email anything get the message .

Reckon accounts was unable to find your default email provider in the windows registry.

Then:
An internal error occurred while preparing your message. It has not been sent.
( MAPI error code 00000000 (0) at line 468 in sendemail.cpp )

Cant email anything.  :( 
Photo of Scott

Scott

  • 326 Points 250 badge 2x thumb

Posted 5 years ago

  • 2
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 52,160 Points 50k badge 2x thumb

Scott mate, have a look here:

http://kb.reckon.com.au/issue_view.asp?ID=480

Call me if you get stuck


Kevin t:0407744914


Photo of Scott

Scott

  • 326 Points 250 badge 2x thumb
Great ! Thanks.
e are on the go !!
Photo of Kath, Partner

Kath, Partner

  • 310 Points 250 badge 2x thumb
I'm using Quickbooks Easystart 2010/11 with Windows 7 and checked out this link but can't even find Preferences under the Edit menu!  Does anyone else have any ideas on how to get my emails back to working from Quickbooks?  This has happened since the new financial year.  Thanks for any help.  Cheers, Kath
Photo of Kath, Partner

Kath, Partner

  • 310 Points 250 badge 2x thumb
I added the [DEBUGGING] etc., lines to my QBW.INI file and it changed the error message (on only one page now), but still didn't send the email.
Photo of Kath, Partner

Kath, Partner

  • 310 Points 250 badge 2x thumb
I'm now able to send emails by changing my compatibility mode.  Just hope that doesn't cause other problems.  Cheers, Kath
Photo of Mirko

Mirko, Alum

  • 34,812 Points 20k badge 2x thumb
Hi Kath, often worth trying to run as Admin. Compatibility issues often occur when using older software on newer operating systems.
Photo of Kath, Partner

Kath, Partner

  • 310 Points 250 badge 2x thumb
Thank you Mirko, I will keep that in mind and will only operate in compatibility mode when needing to email.  Cheers, Kath