can't enter bill

Eugene Kwa · May 2015

Hi Guys

I have just started a new entity and am trying to enter a bill however it keeps on coming up with the error:

"the transaction is not in balance, Make sure the amounts in the detail area on the form for this transaction equal the amount at the top of the form"

however it seems that all my amounts are the same.

Any help please?

Charley · May 2015

It sometimes does this when you enter the amount exclusive of GST, try entering the total amount inclusive of GST

Eugene Kwa · May 2015

Hi Charles thanks for your reply, I have entered all the amount inclusive of GST and the same error keeps popping up

Eugene Kwa · May 2015

Biljana Lee · May 2015

I am new at RECON and had the same problem. Thank you for the explanation I m very happy that I have joined.

Charley · May 2015

Eugene, if the picture is an actual screen dump, then your GST is way out of whack. 1/11 of 32.31 is 2.94. You have a Tax Code (S) there that suggests a made up one. It should be NCG (Non Capital Acquisition incls GST)

It is best to use the Tax Codes as Reckon suggests GST & FRE for Invoices and Sales Receipts etc and NCG & NCG for expenses. There are others but they are the main ones

Charley · May 2015

Not NCG & NCG but NCF & NCG

Biljana Lee · May 2015

this is the best way for me to learn being a visual learner.

Graham Boast · May 2015

Hi Charles. This appears to be a NZ transaction, so S and $4.21 are correct @ 15% rate. Graham

Graham Boast · May 2015

Hi Eugene and Biljana Lee

Try pressing the "recalculate" button - this will amend the top figure based on the sum of the splits. Does it change the top figure? Sometimes, just doing this is enough to get it to record.

Graham Boast 0409317366
Reckon Accredited Consultant
graham@reckonhelp.com.au
http://reckonhelp.com.au/remotesupport.htm

Sally McIntosh, Accredited Consultant · May 2015

Hi Eugene,
I have seen this before when an Income account has been used on a Bill. Is there any chance that the account you are using is an income type?
Also, have a look at the Items tab to see if there is anything appearing there.
Kind regards,

Sally McIntosh (Sally@samsolutions.com.au)

Eugene Kwa · May 2015

Hi Guys

Thanks for your comments,

Graham when I press the recalculate it puts all the numbers out even more.

Sally I have double checked the accounts and they are all expense accounts,

Graham Boast · May 2015

Curious. Try pressing Clear Splits button then re-entering allocation amount. If that doesn't work, try entering the transaction under a different name, recording it, then changing the name back to the correct name. If that doesn't work, where did it fail? Graham

Graham Boast · May 2015

Also, when you pressed the recalc button in the 1st attempt, what figure did it calculate to?

Datarec_ReckonLtd · May 2015

Hi Eugene,

Can you remove the tax code and confirm that the transaction saves successfully without the out-of-balance message?

If the problem is due to either the tax code, tax item, tax account, then you can test for this by:

1) Create a new Other Current Liability type account which will become a tax account
- for example call it "TEST Tax Payable"

2) Create a new Supplier name
- call it "Test Tax Agency Supplier"
- mark it as "Supplier is a Tax Agency"
- in the Tax Agency Info tab set the accounts assigned to it for tracking tax as "TEST Tax Payable"

3) Create a new Tax Item
- call it "SX"
- assign it the appropriate rate
- assign it to the "Test Tax Agency Supplier"
- specify whether it is used in sales or purchases

4) Create a new Tax Code
- call it "SX"
- assign it to the new tax item "SX"

If you now create that same bill, however this time making use of the "SX" tax code, does the transaction record successfully?

* Data Recovery Team *

can't enter bill

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