Can't find my rules to allocate transactions.were done with Q1 BAS - now automatch feature not showi

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Sandi Givens
Sandi Givens Member Posts: 2
edited February 2017 in Reckon One
Using Reckon One - purchased last Julyimage. I can't find my rules to allocate transactions. I set them up when doing 2016/17 Q1 BAS - now doing Q2 and the automatch feature to my rules isn't showing against any transactions - what has happened? Please tell me I don't need to create the rules again!

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  • Sandi Givens
    Sandi Givens Member Posts: 2
    edited February 2017
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    Yeah! HUGE thanks to Ryan who was at the end of the phone line when I called support today. All fixed now - FYI: I have made my rules too specific (or tight) so they weren't being applied. A thousand thanks, Ryan - hope someone sees this and passes on to you :-)