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120 Points
Posted 2 years ago
Rav, Community Manager
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91,926 Points
Where in the process is it failing? What error messages are you receiving?
Can you give us an idea of the troubleshooting steps you've already undertaken in the last couple of days?
Please bear in mind, that version is not compatible with Windows 10 so its likely there may be errors in the operation of versions below 2016 on the Windows 10 OS.
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120 Points
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120 Points
Are you still available to assist I have managed to get back to the red box which states install I can view all the user guides etc but it does not do anything when I click on the install.
Can anyone please help?
Kevin Russell, Accredited Partner
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53,026 Points
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120 Points
I have managed to get the install to start to work with windows 10 it has now come up with an error exit code 1603
Can you please advise what to do to over come this error please?
Rav, Community Manager
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91,050 Points
This KB article should help out with that particular error message -
Error 1603 when installing Reckon Accounts Personal
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120 Points
Yes I am logged in as administrator.
How do I run in compatibility mode?
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120 Points
Will work through the process you provided, but can you tell me I was working off the copy of the CD I put on my hard drive.
My question is should I be able to load Quicken 2012 from there or do I have to do it from the original CD I have supplied by Quicken in 2012?
Thank you
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120 Points
Thanks a million the process worked ok Quicken 2012 is installed & I have accessed it twice & exited it OK.
So now I will attempt to Restore from my backups of quicken data bases from windows 8.
Can you please confirm that this is all I have now to do?
Thank you greatly appreciate your help!
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120 Points
Restored backup and went through the registration process can access database all looks good.
Thank you for your help it will be interesting to see if it now works Ok without any problems.
You help is appreciated, thank you
Cheers
- 60 Points
H'lo...
I am experiencing the same problems with my Quicken 2012 Starter Edition and my new HP computer with Windows 10 OS installed on it. If the same procedure that worked for Nivkuf, above, will possibly solve my problems, is there anyway to get the full narrative of the steps you recommended to him? I am so happy this solution worked and pray these steps will work for me.
Thank you so much in advance.
Diane
Robyn Kelly (Partner), Accredited Partner
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5,000 Points
Hi Dee - can you confirm exactly which program you are using please - the Starter Edition is confusing me.
Thanks, Robyn Kelly
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130 Points
regards
George
Robyn Kelly (Partner), Accredited Partner
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5,000 Points
"What is happening specifically?
Where in the process is it failing? What error messages are you receiving?
Can you give us an idea of the troubleshooting steps you've already undertaken?
Please bear in mind, that version is not compatible with Windows 10 so its likely there may be errors in the operation of versions below 2016 on the Windows 10 OS."
Regards, Robyn Kelly
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150 Points
Robyn Kelly (Partner), Accredited Partner
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5,022 Points
Kevin Russell, Accredited Partner
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53,026 Points
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150 Points
Kevin Russell, Accredited Partner
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53,026 Points
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