Can't log in

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  • Problem
  • Updated 1 year ago
  • Solved
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I can't log in. It is telling me that someone else is logged in. But they are not. It froze in the middle of trying to email a report and now I can't get back in.
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Mardi Jones

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Posted 1 year ago

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1 year ago
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Rav, Community Manager

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Hi Mardi,

Check out this KB article, it should help resolving this -

The attempt to login with the username ‘Name’ failed. This user is already logged into the company
1 year ago
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Mardi Jones

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Thanks so much! Perfect - all fixed!

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