cant log on today

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  • Updated 1 year ago
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we updated to 2017 version a week ago and all was well, yet today when we try to log on it will only load the 2016 version and then gives us an error message saying we have to load the 2017 version. any ideas on how to log on?
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Chris Stott

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Posted 1 year ago

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Rav, Community Manager

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Hi Chris,

Can you please head into the Hosted control panel and end any active sessions located there. Once you've done that, logout (Use the logout option in the top right corner) close your browser and then try again.

Let me know how you get on

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