Can't read rebuild log file on Mac

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  • Problem
  • Updated 8 months ago
I am having a similar issue to other people where I have to do a rebuild every time I backup.  I downloaded my log file as instructed in the solution but there either isn't anything in it or I can't open it on my Mac
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Julie Williams

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Posted 8 months ago

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Kevin Russell, Accredited Partner

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There is no mac version in Australia. Are you using the US version?
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Julie Williams

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I am using online hosted.  The solution said to download my log file. As I have an Apple computer it downloads to that but then I can't open it.
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Kevin Russell, Accredited Partner

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Its a text file. What is your text editor?
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Julie Williams

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I've tried notes, pages and text edit.  Also downloaded a couple of other apps. Some seem to open it but there's nothing in it.
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Kevin Russell, Accredited Partner

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Julie copy me the log file Ill convert it for you kevin@zappy.com.au
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Julie Williams

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Thanks Kevin.  I've just emailed it to you.
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Kevin Russell, Accredited Partner

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Julie Ill look at this when I get up