Cant understand your help team members

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  • Problem
  • Updated 9 months ago
  • Not a Problem
I just called the support team and get someone on the line that can't even speak English well and could not understand hardly a word he said - advised him that I couldn't so he just goes and repeats what he already said - what use is that?????
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Sharon

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  • frustated

Posted 9 months ago

  • 1
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Rav, Community Manager

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Hello Sharon,

The Reckon team is made up of folks from diverse backgrounds and cultures and is one element of what make our teams so awesome.
I'm sure the team member was just trying to help by outlining what he was trying to communicate when repeating himself.

Were you able to get your query resolved?
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Sharon

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Unfortunately I was not able to.  It concerns the matter that I have Reckon Accounts Personal Plus 2015 and it is does not seem to support Windows 10 and I am having heaps of problems because of this.