There's info on this here -
Invalid Company Information error” when submitting pay information via Govconnect STP
You would think that the Company Name would be the field to record your Trading Name...why have two fields if they have to be identical??
With STP the "name driver" is the name that appears with your ABN on an ABN Lookup (the official registered name of the company). Your Legal name in your company file must match the ABN Lookup name exactly (and yes it is case sensitive) so it passes the checks STP does to ensure it has the right file and account. The Company Name field at the top of the Company Information screen can be anything you like - like your trading name.
Hope this clarifies the issue.
This is really bad news for us. Our legal name is 125 characters long. Maximum field length for the Legal Name in Reckon Accounts is 58 characters. It is impossible for us to match the ATO/ABN Lookup name exactly.
To add to this problem - our ABA file will now generate with the legal name in the ABA file header and lodgement references for our employees because Reckon uses the data in the legal name to populate these items. Our legal name is not our bank account name.
Very concerned about what will happen when we try to upload our payroll on Wednesday both to GovConnect STP and to our bank.
Does anyone have a solution?