change company and ABN in Reckon STP

  • 1
  • Problem
  • Updated 3 months ago
Hi Reckon Team,


I have registered my Company for the STP with Reckon, but I set up my account using the wrong ABN and information. The Tax Office has advised that they're unable to change this information and I need to request this change through Reckon instead. 

Currently my account is registered with the below information:

Daum & Co Pty Ltd

ABN: 26151219144

Software ID: 8244486905

I need to change this information to the below:  

Trustee For A & L Karantonis Family Trust

ABN: 22367521316

Can you help me with this? 

Regards,

Tony Karantonis

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Tony Karantonis

  • 70 Points

Posted 3 months ago

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Rav, Community Manager

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Hi Tony,
I can help you with this but because there has been a submission sent to the ATO I can't delete it myself outright, I'll need to get my STP dev team to organise the removal instead.

Before that though, can you let me know if this submission has been successful ie. does it show a 'Success' status or has it returned an error? If its an error, can you let me know the full error message that was returned from the ATO.

Cheers