Change email

  • 1
  • Problem
  • Updated 2 months ago
  • (Edited)
The wrong email address was entered at set up so now I cant change or access to reset. HELP!!!
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Mark

  • 70 Points

Posted 2 months ago

  • 1
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Rav, Community Manager

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Hi Mark,

- Log out of the app

- Log into our Portal here https://portal.reckon.com with your current app account sign in details ie. the 'incorrect' email address.

- Once you're logged in, click on 'Profile' in the top right corner and edit your email address to the correct one & save it.

- Log back into the app using the correct email address and you'll have access to your account as normal.

Let me know how you get on.