Change Letterhead Template for Invoices

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Mel Gorsuch
Mel Gorsuch Member Posts: 7 ✭
edited May 2020 in Accounts Hosted
Hi
I need to change our letterhead we currently use for our invoice template as we have updated our logo, how do I do this?

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  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited May 2020
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    With the invoice on the screen, click Customise, then click select logo and browse for it on the Q drive, that is after you have uploaded it to q drive
  • Mel Gorsuch
    Mel Gorsuch Member Posts: 7 ✭
    edited August 2019
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    Hi Kris thanks for your reply. I have uploaded the new logo as a .jpg file and when I select this new logo it tells me it needs to copy image to our company file but there is a file with the same name already there. Click Yes to overwrite the image in the company file or no to use the one that is already there. I select yes. The new logo is not working, I get the following warning...Something has gone wrong with copying logo.jpg in the company file images so unfortunately you can't use the image. Any suggestions on what I can do to fix this?? The file name is only characters no commas  etc so it is not the file name that is the problem!
  • Helene Vella
    Helene Vella Member Posts: 7 ✭
    edited August 2019
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    Can you save it with a new file name?

  • Mel Gorsuch
    Mel Gorsuch Member Posts: 7 ✭
    edited August 2019
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    Hi Helene
    Thanks, I did try this and still no success. I have just noticed the logo is coming across as a tiny image in the top left hand corner. Any suggestions how to get it to the right size?
  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited May 2020
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    Is the file you are uploading a reasonable size to begin with? It can be stretched in the customise invoice window but does need to be a good size to start with
  • Mel Gorsuch
    Mel Gorsuch Member Posts: 7 ✭
    edited August 2019
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    Hi Kris
    The file is a good size and I found by fiddling just after I submitted my last query that I could stretch and customise the size which is perfect. I am all good now.

    Thanks heaps for your help and to Helene too!

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