change supplier name on bill payment

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Sheree_6958471
Sheree_6958471 Member Posts: 25 ✭
edited October 2016 in Reckon Accounts (Desktop)
Hi, 
The lady who was doing my job before me has manage to make a EFT payment to the incorrect supplier.  

So the problem I have is this.  The supplier who received the money incorrectly has issued us with a credit to use on our next invoice with them.  I have set up the credit in reckon against their account. 

The supplier who should have been paid is showing that they were paid the money, but they were not.  How do I go about correcting this suppliers balance to show that the money invoice was not actually paid.  The account has be reconciled since. 

Thanks. 
Running Accounts Plus 2014.

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  • Lisa Hodson
    Lisa Hodson Member Posts: 6 ✭
    edited October 2016
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    Hi Sheree
    I would have used a "General Journal" to correct and credit the supplier account that was paid incorrectly and the other side of the journal would then bring back in the amount still owing to the other Supplier.  They are a bit fiddly to get right but you can enter it and edit and re-save if you get it wrong the first time.  
    Hope this helps.
    Cheers Lisa 

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