Changing employee’s super details after a few payruns

  • 2
  • Question
  • Updated 4 months ago
I am doing my super guarantee now and I realised an employee’s super details is incorrect. I amended the super details at the employee profile pay item. When I generate a superstream file, the old details are still there. Do I have to reverse all payruns to reflect the new details?
Photo of Hawk

Hawk

  • 464 Points 250 badge 2x thumb

Posted 4 months ago

  • 2
Photo of PBA

PBA

  • 72 Points
I am also having the same issue and would like to know how to fix this problem.
Photo of Hawk

Hawk

  • 464 Points 250 badge 2x thumb
I don’t think there is a solution for a small mistake at the start that resulted as a big problem at the end when doing quarterly super contribution. I guess I have to omit that particular worker and make manually contribution at super clearing house. However, the pay slip that the worker receives will still show the mistake.
Photo of PBA

PBA

  • 72 Points
It would still be nice to see if there is a way to fix this issue so our Reckon file is correct.
Photo of Hutch

Hutch

  • 142 Points 100 badge 2x thumb
I had a similar problem where the employee name was appearing instead of the super account number.  I ended up manually correcting the super stream file prior to importing.  The only way to fix was to create a new employee record .