Changing from Reckon Accounts Desktop to Hosted

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  • Updated 3 weeks ago
Hi. 

We are needing to create a New Data File as our Current Data File is becoming too large and we would like to do this for the new FY.

We are considering changing from Reckon Accounts Enterprise Desktop to Reckon Accounts Hosted and would like any input for the following, if you wish to share:

  • If we pay for 5 Licences - can we have maybe 7 users / logins but understand that only 5 users can use the Data File at one time
  • Is there a limit to the storage - if after a certain size will we need to pay additional costs etc.
  • If we decide to go with a different provider in a few years and stop paying for our subscription, are we able to still access our data
  • Most of the computers we use are Windows 7. I know that you use the Internet but is anyone having difficulties with Accounts Hosted using this Windows Operating Software
  • Can you make a local backup of the File 
Thank you 
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Theresa Waters

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Posted 4 weeks ago

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Kevin Russell, Accredited Partner

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Thanks for your questions.

1. You can have as many USER ID as you like but only five concurrent users. Of course you can pay for as many as you like

2. There is no upper limit to storage but of course the larger the file the more likely it is that data corruption will creep into the file. I recommend making a portable file and then restoring it to remove all the empty space in the file first. This will give a you a better indication of what you are dealing with. 

3. Nope.

4. I use XP, Win 7, Win 8 and Win 10 without problem

5. You SHOULD make a local backup of the file regularly. At least every single day. 

Call me if you wish to discuss

Kevin V Russell 0407744914
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Linda Putland, Accredited Partner

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Hi Theresa - here is my take on your questions:
  • If we pay for 5 Licences - can we have maybe 7 users / logins but understand that only 5 users can use the Data File at one time - **you can have as many concurrent users as you have paid Hosted ID's - so if you only ever require 5 people connected at once - you pay for 5 Hosted ID's but you can have as many people/staff as you like with those ID details so that they can log in from any internet connected computer to access your datafile.
  • Is there a limit to the storage - if after a certain size will we need to pay additional costs etc. **so far Reckon have not limited any of the storage and allow users to use their Q & B drives on Hosted for storing backups, uploaded files, exported data, ABA & STP files and the like
  • If we decide to go with a different provider in a few years and stop paying for our subscription, are we able to still access our data  **part of your hosted subscription includes the ability to install Desktop Enterprise on one machine for each Hosted ID you have paid for - so if you were to change providers - you can install Enterprise on a desktop PC and restore a backup of your file and retain view access to your old data even after your subscription expires
  • Most of the computers we use are Windows 7. I know that you use the Internet but is anyone having difficulties with Accounts Hosted using this Windows Operating Software  **both myself and many of my clients are still running Reckon Accounts Hosted on Windows 7 computers - no trouble at all
  • Can you make a local backup of the File **as suggested by Kevin -yes, you should backup your file regularly - to answer your question - yes, you can backup to your Hosted B drive - then download these files to your local computer.
Hope this helps to clarify your options a bit further.  :)
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Kevin Russell, Accredited Partner

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I can't believe you are still using Win 7  Linda. I only have this one old laptop here and I keep it for testing purposes only. Is there any reason why you haven't upgraded to 10? 
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Linda Putland, Accredited Partner

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Too many reasons to list!!! not least of which is - "if it ain't broke, don't fix it"  !!
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John Graetz

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Just a comment on the storage aspect.  There does not necessarily seem to be a good reason for keeping too many backups on the B drive as they should be downloaded to your local drive daily as stated by both Kevin and Linda.  I have the oldest ones automatically delete after 3 backups are held.  If you don't delete these backups, eventually Reckon will come knocking because of the space being taken up.
John L G
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Kevin Russell, Accredited Partner

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Certainly agree John. The backups should be stored offline
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Theresa Waters

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Thank you to you all. We have decided to go with Reckon Accounts Hosted