Clearing your browser cache

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  • Updated 4 years ago
Sometimes we'll ask you to clear your browser cache to overcome  problems you are having with calling up a webpage, logging on or launching Reckon Accounts Hosted.

Here is a quick guide on how to clear your cache. 


Internet Explorer
Click on the gear wheel in the top right corner.
Click on Safety and then Delete browsing history
Select Temporary Internet files and website files from the list
Click on Delete.
At the bottom of the browser you will be notified when the browser cache has been cleared


Chrome
In the top-right corner of Chrome, click the Chrome Menu icon
Select More tools > Clear browsing data.
In the dialog that appears, select the checkbox for Browsing History
at the top select the amount of data that you want to delete - select beginning of time to delete everything.
Click Clear browsing data.


Firefox
Click on the Firefox Menu button in the top right of the screen
Select Options > Advanced cogwheel > Network tab
In the Cached Web Content section, click Clear Now
Click OK to complete.


Safari
In the Safari menu bar, click the Safari option.
Select Preferences > Advanced tab.
At the bottom of the window, select the Show Develop menu in menu bar checkbox.
Return to the Safari menu bar and click the Develop option.
Select the Empty Caches link.


For more information please see your browser's website.


regards,
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Posted 4 years ago

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