clipboard

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Jakob Tveden
Jakob Tveden Member Posts: 4 ✭
edited May 2020 in Accounts Hosted
Hi

I cannot find the clipboard any more? I need it to paste text from outside Reckon into Reckon Hosted. Please help

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited June 2019
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    Which browser eg. Chrome, Firefox etc and Operating System are you using? ie. Windows, Mac
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  • Jakob Tveden
    Jakob Tveden Member Posts: 4 ✭
    edited June 2019
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    Chrome on a Mac
  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited May 2020
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    Ctrl C (copy) then Ctrl V (paste) same thing as clipboard
  • Jakob Tveden
    Jakob Tveden Member Posts: 4 ✭
    edited June 2019
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    No, sorry, that is not working, I have tried it. Up until now there was a Clipboard which I could paste text from outside reckon into, in the dropdown from the "toolbag". But it has disappeared?
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited June 2019
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    Hi Jakob,
    Can you please try the following;
    Command + C to copy FROM the Mac, and then when pasting into Hosted use Control + V.

    If copying FROM Hosted to the Mac, it would be Control + C and Command + V to paste.
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    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Jakob Tveden
    Jakob Tveden Member Posts: 4 ✭
    edited June 2019
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    Great!! Its Command + V to paste. Awesome thanks!!
  • John Springett
    John Springett Member Posts: 1 ✭
    edited June 2019
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    Hi, 
    I'm trying to paste a logo into the Layout Designer, however I cant access the file it's only allowing "Live Q" & "Backup" ? Using Chrome and HP

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited June 2019
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    Hi John,
    The Q & B drives are unique virtual drives that Hosted has access to.
    What you'll need to do is upload your logo file to the Q Drive using the Floating Toolbar and then you'll be able to add it using Layout Designer.

    There's more info here on how to upload & download files to the Q & B drives -


    https://www.youtube.com/watch?v=R1K93TrteAA

    Reckon Logo - Signature.png


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Viv A
    Viv A Member Posts: 77 ✭✭
    edited July 2019
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    Just a note with the copy and paste on my Mac for Accounts Hosted today....  I used Rav's steps. At first it didn't work- so I repeated the steps twice and then went back to using the command key in Reckon for pasting - now it seems to have "unstuck" my command key. Now it works fine. Just something to try if anyone else is stuck!

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